Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with initial capital letters have specific meanings defined below. These definitions apply whether they appear in singular or plural.
Definitions
- Account means a unique account created for you to access our services.
- Affiliate means any entity that controls, is controlled by, or is under common control with us.
- Company refers to Maison Voyage Travel, based in the United Kingdom.
- Cookies are small files placed on your device by our website to store browsing details.
- Device means any device such as a computer, mobile phone, or tablet that can access our services.
- Personal Data is information relating to an identified or identifiable individual.
- Service refers to our website: maisonvoyagetravel.co.uk.
- Service Provider refers to any third-party company or individual engaged to support our services.
- Usage Data refers to data collected automatically, such as IP address, browser type, or time spent on our website.
- You means the individual accessing or using our services, or a company/organization represented by that individual.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our services, we may ask you to provide certain information such as:
- Name, email address, and contact details.
- Payment and billing information (only for booking purposes).
Usage Data
Collected automatically, such as:
- IP address, browser version, device type.
- Pages visited and time spent on the website.
- Mobile device identifiers and diagnostic data.
Tracking Technologies & Cookies
We use Cookies and similar technologies to track website activity and improve user experience.
- Essential Cookies: Required for basic functionality (e.g., login, bookings).
- Preference Cookies: Store your settings (e.g., language, preferences).
- Analytics Cookies: Help us understand usage trends to improve services.
You can manage cookies through your browser settings.
Use of Your Personal Data
We may use your personal data to:
- Provide and maintain our services.
- Manage your account and bookings.
- Contact you with updates, offers, or support.
- Process payments and fulfill contracts.
- Analyze trends to improve our website and services.
- Ensure compliance with legal obligations.
We may share data with:
- Service providers (e.g., payment processors, analytics tools).
- Affiliates and trusted business partners.
- Legal authorities, if required by law.
Data Retention
We retain personal data only as long as necessary to provide our services, fulfill contracts, comply with legal requirements, and resolve disputes.
Transfer of Data
Your information may be processed outside your country of residence. By using our services, you consent to such transfers, provided adequate safeguards are in place.
Your Privacy Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for certain data uses.
- Opt-out of promotional communications.
To exercise your rights, please contact us at support@maisonvoyagetravel.co.uk.
Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect data from children. If you believe your child has shared data with us, please contact us immediately.
Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
